Refunds & Returns.
1. Returns Overview
Due to the nature of our products, we do not accept returns on opened supplements. If you received a damaged or incorrect product, please notify us within 7 days of delivery for a full replacement.
2. Refunds
Once your return is received and inspected (for damaged/unopened items), we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed to your original method of payment within 5-7 business days.
3. Exchanges
We only replace items if they are defective or damaged during transit. Send us a message on WhatsApp with photo evidence to initiate an exchange.
4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item unless the item was damaged upon receipt. Shipping costs are non-refundable.